Residents shared their thoughts, concerns and experiences to improve program.

Assemblywoman Nicole Malliotakis (R,C,I-Brooklyn, Staten Island) joined the Bay Ridge and Ovington chapters of AARP and the Bay Ridge Council on Aging, along with personnel from the Metropolitan Transportation Authority (MTA) Paratransit Division, to host a public forum to improve the Access-A-Ride Program Wednesday at Holy Angels Academy in Bay Ridge.

“This community has one of the largest and fastest growing senior populations in the country, and a large number of them rely on Access-a-Ride services to see their doctors, family, and friends. Unfortunately, we hear far too often about the program’s shortcomings. I’m glad MTA Paratransit was able to join me in this effort to make sure these people are heard and, hopefully, get them some answers and better service,” said Malliotakis.

Malliotakis has been conducting an extensive review of Access-A-Ride and will be issuing a summary of her findings and recommendations in the coming months.

The Access-A-Ride program allows eligible commuters, under the Americans with Disabilities Act, to reserve a trip in advance to a destination within the service area covered by public buses and subways. MTA New York City Transit administers the Access-A-Ride program through shared-ride, door-to-door or feeder service.

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Vincent Bocchino, President, Ovington Chapter AARP; Peter Killen, President, Bay Ridge Chapter AARP; State Senator Marty Golden; Assemblywoman Nicole Malliotakis; and Thomas Charles, Vice President, MTA New York City Transit Paratransit Division.

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